Privacy Policy

Effective Date: 29 July 2026

Privacy Policy for Lucid Detailing

Lucid Detailing (“we”, “our”, or “us”) respects your privacy.

This application is used solely to connect Meta services (including Facebook and Instagram) with our internal business automation platform (n8n).

Information We Access

This application may access:

• Facebook Page information

• Instagram Business Account information

• Messages sent to our business

• Comments and interactions

• Lead information submitted through Meta Lead Forms

• Other permissions explicitly granted through Meta

How We Use This Information

The information is used exclusively for legitimate business purposes, including:

• Responding to customer enquiries

• Creating and updating CRM records

• Automating customer communications

• Managing bookings and customer requests

• Internal business reporting

We do not sell, rent, or share customer information with third parties except where required to operate our business systems.

Data Storage

Information may be securely processed and stored within:

• Microsoft Outlook

• Pipedrive CRM

• n8n automation platform

• Secure cloud infrastructure used by Lucid Detailing

Access is restricted to authorised personnel only.

Data Retention

Information is retained only for as long as necessary to provide our services or comply with legal obligations.

Security

We implement reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction.

Your Rights

If you wish to request access, correction, or deletion of your personal information, please contact us.

Contact

Lucid Detailing Pty Ltd

Email: info@luciddetailing.com.au

Website: https://luciddetailing.com.au